Patient, Remote Tech Help for Seniors & Everyday Users

I provide simple, patient, remote tech help for anyone who struggles with computers, phones, tablets, or online accounts. No driving across town. No confusing tech talk. No pressure.

I support:

• Windows PCs

• MacBooks

• iPhones & iPads

• Android phones & tablets

• Home printers & accessories

If it plugs in, logs in, or pops up on a screen, I can help.

Many people in Moses Lake — especially seniors — are paying big‑box stores or local repair shops and still not getting the help they need. Most places focus on:

• Repairs

• Selling expensive protection plans

• One‑time fixes

• High‑priced service packages

But what people actually need is patient, step‑by‑step help with everyday tech problems. That’s exactly what I offer.

• Seniors

• Adults who struggle with technology

• Caregivers helping parents or grandparents

• Anyone who wants simple, affordable tech help

• Anyone who wants to learn without feeling embarrassed

Compared to Staples & Big Box Stores

• They sell $199–$499 support plans

• They focus on repairs, not teaching

• They don’t offer personalized help

• They don’t specialize in seniors or everyday users

My service:

• No contracts

• No subscriptions

• No upsells

• Clear, predictable pricing

• Remote help you can trust

• Patient, one‑on‑one guidance

Compared to Local IT Shops

Most Moses Lake IT companies focus on:

• Business networks

• Hardware repairs

• Commercial clients

They don’t offer:

• Scam prevention

• Social media help

• Account recovery

• Device training

• Step‑by‑step guidance

I fill the gap with personal, accessible support.

Everyday Tech Problems

• Slow devices

• Pop‑ups or suspicious activity

• Email issues

• Password resets

• Printer setup & troubleshooting

• Wi‑Fi issues

• App problems

• Facebook or social media issues

Security & Safety

• Scam checks

• Malware scans

• VPN setup

• Account recovery after hacking

• Privacy settings

Learning & Confidence

• How to use your phone or tablet

• How to use apps like Facebook, Gmail, Zoom, Photos, Notes

• How to organize files and photos

• How to manage passwords safely

Device Setup

• New phone or computer setup

• Transferring data

• Installing apps

• Connecting printers or accessories

There’s almost no limit to what I can help with.

1. You call or message me

2. We schedule a time

3. I connect to your device using Microsoft Quick Assist, Google Meet, FaceTime, Zoom, or TeamViewer

4. You watch everything I do

5. I fix the issue or teach you what you want to learn

You stay in full control the entire time.

No subscriptions. No hidden fees. No pressure.

Hourly Support

• $50 per hour

• $30 for 30 minutes

Perfect for general troubleshooting, teaching, or multi‑step issues.

Flat‑Rate Tasks

Designed for quick, focused help.

• Password resets $20

• Printer setup $30

• Scam review / safety check $25

• Social media help (Facebook, Instagram, etc.) $25

• VPN setup $30

• New device setup $50–$75 (depending on complexity)

• Device Cleanup & Speed Boost (defrags, startup optimization, malware scan, performance evaluation) $60

If you’re not sure what you need, I’ll help you choose the lowest‑cost option.

Message me anytime to schedule a session. I’m here to make technology feel simple again.

• Call or Text: (773) 998-8518 with your name and a brief description of your problem/request.

• Website: themiyastudio.com/techhelp

• Facebook Page: coming soon

• Google Business Profile: coming soon